CRM & What Jansz Consultancy can do for you!
CRM within any business is evolving. We like to differ from our competitors and service is one important tool to do so with.
Ask yourself the following questions:
How easy can your customers reach you?
- How fast and efficient do your agents deal with your customers?
- Are you losing customers due to poor customer satisfaction levels?
- How can you improve your service and therewith your position in the market?
- Do you have a grip on customer satisfaction within the boundries of you budget?
- Have you ever inquired how satisfied your customers really are?
- Are you using the right tools, software and people skills to keep the costs as low as possible?
Our knowledge of business management & CRM:
- Project management
- Interim management
- Temporary staffing
- CRM training: communication training, phone skills, management courses
- Insource, outsource and off-shore projects
- Quality ensurement
- CRM software & hardware: chosing, buying, implementing
- Implement new work flows
- Customer satisfaction analyses/queries
Jansz Consultancy is you partner in management and your support in finding the right ballance in communication between company and client.
Company Philosophy:
We are a relatively small agency that wishes to remain small. Unlike the larger consultancy agencies we still aim for a personal touch to each project. Your personal touch and not ours! With us our clients may expect the personal attention and efforts that they are entitled to.
Jansz Consultancy only has a few experienced in-house consultants and apart from them we work with experienced well educated free-lance consultants that are trained by us. Whether our consultants are on our pay-roll or are hired on a free-lance bases: They all have to have proven qualities in CRM & general management and are experienced in the field you need them to work in. We rather “sell no” than sell you less value.
“Let’s share knowledge…”
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